Help and support Channels
Video Training
Learn without delay how you can edit a file or import a database via our group of step by step video training.
A F.A.Q. Section
We include an intuitive Frequently Answered Questions section where you’ll find solutions to the most regularly asked questions.
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A Ticketing System
Our customer support is on shift round the clock to answer your technical inquiries. Expect a solution in maximum 60 minutes after you have sent the ticket.
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Forms of Help
Shared Website Hosting Help
If you need advice managing your Linux shared website hosting packages account, or need more resources for your sites, just simply let us know and we’ll give you the most effective resolution.
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VPS Hosting Help & Support
Assuming that you have troubles working with your SolusVM admin panel, or with any of the free web applications your VPS comes pre–configured with, just contact us.
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Dedicated Web Hosting Help & Support
We’ll be here 24x7x365 to help you with any given server management process or to help you enhance the current set–up of your dedicated hosting server.
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Semi-Dedicated Hosting Support
- In case you have any problems with your semi-dedicated server or require assistance with a specified endeavor, don't think twice to contact our professional staff of customer support engineers. They are available 24/6, ready to help you.
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