Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Providing high–quality support promptly is our high priority, so that we back up each Linux shared website hosting packages plan with a one hour ticket resolution guarantee. When you share a ticket or post a message, our user help and support team will try their best to supply the most acceptable resolution for your case and to supply you with information in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • Our customer assistance service is offered by a team of skilled professionals who are prepared to respond to your inquiry quickly. You can speak to the technical support staff by starting a customer assistance ticket from your Web Control Panel or by sending us an email message. On business days, you may also contact us on the phone or make use of the online chat solution.

  • Intuitive help center
  • An Intuitive Help Section

  • Our company has integrated a substantial knowledge base into the Control Panel so you can obtain handy step by step recommendations anytime. Each part of the Control Panel features its own contextual help area displaying a variety of how–to content articles. We have also organized video clips to offer you a more effective visual representation of just how to carry out any presented task.