Help and Support Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Reply Warranty

  • Our technical help and support staff is available 24x7x365 to handle all of your current help needs. Each ticket you send out to us is going to be addressed within up to sixty minutes. If your issue demands the assistance of an administrator, we will forward the ticket to the person on duty and will inform you that the issue is being taken care of.

  • Top quality support service

  • Expert Client Support Service

  • We’ll be on line for you 24x7x365 to supply advices and client support and to aid you with any problem that you may have while dealing with your virtual server. We are able to help you with all pre–configured apps, like your OS, server admin panel (depending on the VPS type) and the Web Control Panel designed 100% by our developers.

  • Intuitive help center

  • An Intuitive Help Section

  • Each part of the Web Control Panel that comes at no cost with your VPS offers an included collection of articles. You’ll find a variety of illustrative how to posts and a number of step–by–step video tutorials that present all the fundamental web site management jobs. You can gain access to them by pressing the Help or Video keys in the right part of each Control Panel section.