If you’ve never had a hosting account or you have changed companies and the new one deploys a Control Panel tool that you haven’t seen before, you may become puzzled about how to carry out a particular task in your account or on your PC. For this reason, lots of web hosting providers have set up a knowledge base, which covers the most popular inquiries and issues pertaining to the particular platform they use, rather than adding only some generic info. This kind of knowledge base will permit you to find the necessary information swiftly and easily, so you will not have to invest time and efforts on things that may require something as simple as clicking a button or ticking a tickbox. In this way, not only can you get stuff done, but you can also discover tons of new and useful details, both about the way you can manage your account and about the way the hosting service works in general.
Extensive Online Documentation in Shared Website Hosting
All Linux shared website hosting packages that we are offering feature a detailed knowledge base where you can find everything you may ever need to know in regard to your hosting account. Whether you want to create a brand-new database, to redirect a domain name by means of an .htaccess configuration file or to create an email account on your desktop PC or cell phone, you can simply read our step-by-step help articles and all the information that you require will be there. When you go to a particular section of your Hepsia hosting Control Panel, you will see articles that are dedicated to the features that can be accessed through it. If you’d like to see the full article archive and get acquainted with all the features that Hepsia is offering, or only to read generic information about the web hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our utmost to encompass any issue that you may face, but if you do not find the info that you wish, you can always touch base with us, as our customer service team is at your service day and night.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated hosting packages come with extensive online technical documentation where you will see info on all the functions that our in-house built Hepsia hosting Control Panel comes with, as well as solutions to different questions and problems that you might stumble upon. All user manuals contain exhaustive instructions, which is the reason why you won’t have to worry about skipping something in case you are intending to export a database, for instance. The troubleshooting articles encompass a number of different conceivable causes of certain problems and the solution for each and every one of them, so in case you are not able to send email messages even though you have the correct outgoing mail server settings, for instance, you can swiftly discover what the reason for this could be and correct the issue with a couple of clicks of the mouse in your mail client. As Hepsia has quite a few features, you’ll be able to find relevant articles in every section. In case you prefer to look through all help articles, click on the Help link, which is located in the top right-hand side of the window.