Installation and Troubleshooting
What does the Installation & Troubleshooting package feature? Which services in particular could VPS and dedicated server users benefit from?
Besides having more system resources, a good reason why you can get your own server and use it instead of a shared Internet hosting plan is that you can install and run a wide variety of software. With a shared account, you'll be able to use programs, that do not need root access and aren't installed server-side, so if you require certain software for your web sites, you cannot do the installation on a shared web server. This isn't so with a hosting server of your own in which you are able to install anything you wish. The downside is that you may not have much experience and handling your own server is more complicated that managing a shared web hosting account where the provider handles the majority of things. This is why we offer one more service for our server packages called Installation & Troubleshooting and you may make use of it any time that you face any issues with the supervision of your machine.
-
Installation and Troubleshooting in VPS Hosting
The upgrade can be ordered for any one of the
virtual private server packages regardless of the Operating System and Control Panel you have selected or the task that you need to be done as our administrators will help you with everything relevant to the software on the server. This includes, but is not limited to, installing third-party applications, setting up hosting server options, troubleshooting scripts if they don't work properly, etcetera. The upgrade provides 60 minutes of work and if a specific task requires less time, the remaining minutes will be available for the future and will be listed inside the VPS billing CP. You could use the Installation & Troubleshooting service either as a standalone upgrade or as an addition to the Managed Services upgrade, which supplies thirty minutes of custom work on your hosting server. That way, you can work on your websites without worrying that you'll not be able to use some application or losing time on technical matters.
-
Installation and Troubleshooting in Dedicated Web Hosting
You can add the upgrade to any one of the
Linux dedicated web hosting we offer at any time that you need it. If you need some custom work from our admins right after your hosting server is set up, you may get the upgrade during the server signup procedure, or when you need something to be done later on, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service offers sixty minutes of work from our admins on your machine, so if you encounter any problems to install a third-party software or some program gives errors and does not work the way it ought to, our experts shall help you in a very timely manner. If a task takes less than one hour, the rest of the time shall be available for future tasks and you shall be able to see it within the billing area. This upgrade is suitable in the event that you do not have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the 30 min custom work it comes with.